If you work below the wing - we are here for you.
Irrespective of whether you work in maintenance, engineering, the ramp, baggage handling, or you are customer facing, you play an vital role aviation safety. We understand that you face stressors that are unique to your industry and lifestyle. This support programme is for those challenging moments in life when you might wish to speak to someone that understands the demands of your safety critical role. Our trained peers are below wing personnel like you and understand exactly what it is like to work and live in this environment. They are there for you - to listen and support, in confidence and without judgement.
The BelowWing Peer Support Programme (PSP) is for all below wing personnel whether they work for the airline, airport, service agents, or aircraft manufacturer. It governed to the highest professional and medical standards of confidentiality and is administered and supported by the leading specialists and independent providers in this field, the Centre for Aviation Psychology.
Using this service
Asking for help or even talking about a personal problem can be daunting!
The people using this service contact us because they are experiencing a difficulty in their professional or personal lives and would value talking it through with the support of someone who gets their world - a trained peer. They conversation is in confidence and independent of their employer. These difficulties, however large or small, typically include: employment uncertainty; life and career stressors and changes; relationship and family problems; fatigue; work/life balance; bereavement; work pressures; career options; financial difficulties, or physical and/or mental health concerns.
Often speaking to a peer is enough in itself or can be the first step in accessing further company (e.g. Employee Assistance Programmes) or external support.
How does it work?
To keep things simple and secure, the service is provided over the phone. You let us know, via the Speak to a Peer page, that you would like to speak to a peer and we will put you in contact with one of our trained peers who will then arrange a mutually convenient time to talk.
The initial conversation will be to understand how they can best support you - or which direction to point you in. They are supported by aviation mental health practitioners in collaboration with the Centre for Aviation Psychology.
Have a look at the our FAQs to better understand how this service works and how we protect your confidentiality
